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Consultation for Organizations

For business organizations, Dr. Kozu offers the following services that focus on  the "people" dimension of management.

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Leadership Development

The process typically involves :

1)  Assessment
2)  Feedback on Development Needs
3)  Intervention such as Training or Coaching
4)  Evaluation of the Intervention.

An example of intervention for enhancing leadership competencies is:  Executive Coaching for high-potential managers and executives. It's a one-on-one custom development process. 

The first step is feedback and goal setting based on assessment and available information and existing data (such as recent performance evaluation, 360 survey, learning from classroom-based programs).

Dr. Kozu offers candid and direct feedback on your personal style and how you might be perceived by others, which you may or may not know. Self-awareness is a key to change.

The next step is to translate goals into actionable steps and follow up on them. It also involves continuing assessment of progress toward goals or adjustment of goals.

Coaching sessions can be conducted in person or by telephone or both.  Ideally on-site observations should be included in the process: Dr. Kozu will "shadow" you during the whole or part of your work day and give you feedback.

Some of the typical goals of her clients:

Communication 
Influencing and persuading
Active Listening
Mediating/Problem solving
Cross-cultural, multi-national communication

Development of others
Identify talents
Take appropriate action for low performers
Coaching and Mentoring
Manage upwards

Team Development
Create affirmative and safe environment
Manage conflict
Conduct productive meeting

Motivating Others
Appropriately reward strong performance
Celebrate success
Provide adequate amount of challenge
Delegate
Understand their needs and assign intrinsically motivating tasks

Collaboration across boundaries
Internal partners
External partners
Customers
Competitors
Organizations in other industries

"Big Picture"
Create and communicate vision
Define and execute strategy
Lead change

Others
Work and life balance
Exploration of meaning of life and career
Changing careers

 

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Team Building

Dr. Kozu provides consultation for development of productive and collaborative work groups.  She is especially skilled in developing cross-cultural and multi-national teams.  A method called process consultation is often utilized.  She will sit in on your regular team meeting to observe the team effectiveness.  The focus will be on problem solving, decision making, and interpersonal and group processes.

To gather further information, individual interviews and/or survey may be conducted.  Based on the data, feedback and recommendations for intervention will be provided.  The next step is to set mutually agreeable goals and methods for intervention.

During the consultation process, she will ensure that the participants
learn skills in assessing and problem solving on their own, so that they will not have to seek help from a consultant in a similar situation.

 

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Training Programs

Dr. Kozu designs and implements custom-made programs that suit the unique situations of each organization.  In addition, She provides consultation on the selection and development of training and development programs.
 

Finally, consultation on mental health at work, stress management, and EAP issues is also provided.  The services described in Career Development are also offered to corporate clients.

Why Do You Need Help from a Psychologist?

The answer is simple. 

Business success depends on the people who:

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Foster customer-first culture

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Create and communicate strategy and vision

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Make fast and accurate decisions

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Execute with courage

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Take calculated risks

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Lead change

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Leverage innovation

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Develop talents

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Capitalize on diversity

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Collaborate across boundaries

The above are just a few examples of behavior that are key to leadership and organizations' effectiveness.  Psychologists are experts in observing, evaluating, interpreting, and modifying human behavior.  In addition, Dr. Kozu combines such expertise  with her experience in management consulting.

Dr. Kozu's  Experience in Consulting

Dr. Kozu has consulted with various individuals and organizations around the globe.  For example, for the past several years, she has coached leaders in organizations such as, Hewlett-Packard, Agilent Technologies, Sun Microsystems in Asia, Europe and the Americas to help them achieve their professional objectives and heighten their interpersonal effectiveness in the international business environment. 

Her expertise also includes management training program development.  She participated in creating leadership development programs for the American Management Association.  At the New York City government, she developed a cultural sensitivity training for the managers of the City agencies and consulted on the diversity training and equal employment opportunity issues. 

More information?

Please e-mail or Call (206) 227-4913.

 

 

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